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A recap on our chat with Ben.
In case you missed it, we recently had a Twitter takeover by our very own President, Ben Rivera. Ben sat on our Twitter account for one hour, from 2-3pm PST, and answered any questions coming his way as they piled in. We gathered some of the more popular questions, and have recapped the event for you here.
Ben’s most popular questions and his responses (summarized):
- Why doesn’t Leatherman create more fixed knife products?
- There are a lot of people who make knives and are really good at making knives. When we make them, we would like to make sure it’s perfect and unique to the market. I wish we could show you how many different prototypes we’ve made, but unfortunately we can’t.
- Why has Leatherman shifted its focus to skateboard and surfboard tools instead of more tools for more diverse groups?
- We make a variety of tools for specific groups, skate, surf and snow are just a version of that. We have developed good tools for emergency response, gun use, tradesmen, DIY, etc. We’ll continue to appeal to other markets, but developing tools that are up to our standards, while maintaining our current line, takes time and commitment.
- Which element of the multi-tool do you think absolutely every tool should have?
- The obvious answer if pliers, otherwise your multi-tool is probably a knife. My favorite feature is surprisingly the knife, in conjunction with other Leatherman popular tools. I love the Skeletool, the design and engineering is forward and modern.
- Why don’t you get into wearable tech?
- I think wearable tech is a good way for Leatherman to venture out, but we’re not experts at technology right now. What I like about the idea is that it’s relevant to today, and it keeps attention. People don’t need another copy of what’s already being done. We’ll probably focus on what we’re most educated in and continue to create new, modern tools.
- Can you make a full set of MUT style wrenches? A full metric or standard set would be perfect.
- Oh, that’s an interesting idea. The next questions I have is who already does this, and how can we do it better so it’s different and helpful. I’ll keep this in mind.
- Can you start putting s30v blades on all your tools?
- We offer it on the Charge TTi, but it’s expensive. There is a variety of materials people prefer, we try to keep a little bit of it all. Realistically, the only time we could see this happening is if we ever figured out tool customization, but right now that would be too expensive.
- Can you create customization for tools, so we can pick the parts we want and create our “perfect tool”?
- Yes, but it would take a lot of time, and a lot of resources. It’s something we’ve definitely thought of a lot, but haven’t mastered yet. When we do it, we want to do it right. In manufacturing, logistics, design – there are a lot of ways it could go wrong that would still need to be worked out.
- Any plans on a Super Tool (or other tools) with a built in LED Light?
- No plans, but we’ve thought of it. Again, it goes back to time and resources, we’d need to re-work and think this through. There are a lot of questions that would need to be answered to pull this off.
- Which tool do you suggest me to get?
- Without knowing anything about you, I’d say the Wave. If we got the opportunity to talk more, I’d ask more questions and get the chance to figure out what tool is perfect for you. Do you use a AR-15? Mut. Are you a fisherman? Surge. Do you work as an EMT? Raptor.