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Warranty

SKELETOOL and SKELETOOL CX notice:
We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:

Skeletool:
(ORIG) straight-edge blade (NEW) combo straight/serrated edge
Skeletool CX:
(ORIG) combo straight/serrated edge (NEW) straight-edge blade

To view the new models visit the Skeletool and Skeletool CX product pages.

We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn't, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools and 10-year guarantee for lights. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

To obtain warranty service, please return your tool to the address below.
 

Return Information

To obtain warranty service in Australia, you must return your tool to the following authorized service center. Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. YOU MUST FILL OUT AND INCLUDE THE WARRANTY INFO SHEET PROVIDED HERE. 

Leatherman Warranty Return Form (PDF)

Address
Zen Imports Pty Ltd
Attention: Leatherman Dept
PO Box 475
West Ryde NSW 2114
Australia

Phone: 02 9807 9922
Fax: 02 9807 9955

Package the Tool Securely

    Please do not send us your sheath. You are responsible for shipping costs to the authorized service center. When you return your tool, be sure to use an insured shipping method. They cannot be responsible for items that do not reach the service center.

    Leatherman 25 Year Anniversary Tools