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Where does the Leatherman name come from?
Why should I buy a Leatherman tool?
My tool broke. How do I get it repaired?
I can't live without my Leatherman for even a day.
Can you just send me the parts I need?
What kind of steel do you use?
If it is made of stainless steel, why do I have rust
spots on my tool?
Can I have a different blade installed in my Leatherman
tool?
Is Leatherman interested in my idea for a new product
or feature?
I've had my Leatherman tool since before there was
dirt, and the belt sheath is just about worn out. How can I get
a replacement?
My son/wife/girlfriend/brother-in-law/boss accidentally
locked open all the blades in one handle of my Super Tool. How can
I get them unlocked?
Where does the Leatherman name come from?
Our tools bear the name of company president Tim Leatherman, who
invented the original Pocket Survival Tool, now known as the PST.
Why should I buy a Leatherman tool?
Tim Leatherman's standards for quality, durability, precision and
attention to detail are what make Leatherman tools like no other.
Ever since Tim invented the category, we've focused on just one
thing — manufacturing the world's highest quality multipurpose
tools.
My tool broke. How do I get it repaired?
Easy. Please refer to our Warranty section for instructions on submitting
a warranty claim.
I can't live without my Leatherman for even a
day. Can you just send me the parts I need?
Our products are designed to be disassembled by factory-trained
technicians only. Repaired tools are reassembled (and the pivot
posts cemented) to ensure proper tension for optimum tool performance.
Attempting to disassemble a Leatherman tool yourself may result
in lost components and compromised tool functionality. It may also
void your warranty protection.
What kind of steel do you use?
Leatherman tools are made of 400-series stainless steel. Carbon
content and heat-treated hardness vary depending on the specific
implement. With the new 2004 release expect to find Titanium and
154CM steel.
If it is made of stainless steel, why do I have
rust spots on my tool?
No stainless steel is truly stainless. It would be wise to think
of it as corrosion-resisting steel. Corrosion can occur in the absence
of proper maintenance, particularly in extreme conditions. Please
visit our Maintenance Tips section for hints on keeping your Leatherman
Tool looking good and functioning well.
Can I have a different blade installed in my
Leatherman tool?
Each Leatherman tool consists of a combination of features that
makes it a unique multipurpose tool. We cannot alter or substitute
different blade components from one tool version to another.
Is Leatherman interested in my idea for a new
product or feature?
Is Leatherman interested in my idea for a new product or feature?
Always. Consumer feedback has played a significant role in improving
our existing products and designing new ones. Our marketing department
tracks suggestions and welcomes your feedback, so feel free to address
your ideas to them (either in writing or at tools@leatherman.com.au).
If you wish to submit an idea for which you already have or may
obtain a patent or other ownership rights, please write to the Office
of the President, Leatherman Tool Group, PO Box 20595, Portland
OR 97294 USA. Prior to receiving or considering your idea, we will
present you with a disclosure agreement that describes your rights
and ours in any idea you disclose to us
I've had my Leatherman tool since before there
was dirt, and the belt sheath is just about worn out. How can I
get a replacement?
All of the Leatherman sheaths are available throughout Australia.
Check your nearest Authorised Leatherman reseller for details. The
sheath is not covered under the 25 year warranty.
My son/wife/girlfriend/brother-in-law/boss accidentally
locked open all the blades in one handle of my Super Tool. How can
I get them unlocked?
Use a separate screwdriver or similar device to unlock the blades.
With the handles closed together, insert the screwdriver into the
slot created by the handle spring (where the handle locks onto the
tool blades). Gently pry up the handle spring until one of the blades
can be released.
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